Privacy and Cookies Policy

Last revised: 4 March 2024

This policy explains in detail how Stage Chat (https://stageberry.com) (hereinafter “us”, “we”, “our”) use any information collected during any visit by you (hereinafter “your”, “visitor”, “user”)

Collection and processing of personal information

We collect and process personal information in line with the The EU general data protection regulation (GDPR) in the following instances:

Contact forms

When you contact us we ask for your name and email address along with your query. We need this information in order to act on your query, covered by Article 6 (1) b) GDPR.

In addition, we store your IP address. Your IP address is logged for security and operating purposes (e.g. to block spam messages) under Article 6 (1) f) GDPR.

The above information is stored for 30 days before being automatically deleted. If you wish for this information to be deleted before then, please contact us (see below).

Server logs

Our web server logs certain pieces of information when you visit a web page. This information includes your anonymised IP address, the page you visit and diagnostic information such as your web browser, web browser’s user agent and your operating system.

This not personal identifiable information is stored for up to one month and processed for error correction, troubleshooting and security purposes in our legitimate interest under Article 6 (1) f) GDPR to protect and provide reliable and error-free access to our website.

Website analytics

We log information when you visit any of our websites for our legitimate interest under Article 6 (1) f). This information includes the pages you visit, your browser and operating system information, plug-in information, referrer and anonymised IP addresses. None of this information identifies you personally.

This information is kept for up to one month on our server. The information is then processed and analysed to produce website statistics. We use these statistics to enhance your browsing experience by creating pages tuned to specific browsers and operating systems. We may also use the information collected to administer and troubleshoot technical problems.

Additionally, our website uses Google Analytics. Google Analytics is a web analytics service provided by Google that monitors and analyses website traffic. Google utilises the gathered information to observe the usage of our service and shares this data with other Google services. This collected data may be used by Google to tailor and enhance the advertisements on its own advertising network.

To prevent your activity on the service from being available to Google Analytics, you can install the Google Analytics opt-out browser add-on.

For further details on Google’s privacy practices, please refer to the Google Privacy & Terms web page: https://policies.google.com/privacy.

Advertising

We use third party ad companies to display advertisements on our websites. With your consent, these outside companies use cookies and other information gathering methods to deliver targeted ads to you.

This Site is affiliated with CMI Marketing, Inc., d/b/a Raptive (“Raptive”) for the purposes of placing advertising on the Site, and Raptive will collect and use certain data for advertising purposes. To learn more about Raptive’s data usage, click here: https://raptive.com/creator-advertising-privacy-statement

Google and our advertising partners (see below), as a third party vendor, uses cookies to serve ads on our websites. Google Adsense will place and use cookies when serving adverts. This cookie enables Google to serve adverts to you based your visits to our website(s) and other website(s) on the internet. You may change your Google ad settings at the Google ad and content network privacy policy.

If ad personalization is turned on, our partners will use your information during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit http://www.networkadvertising.org and http://www.aboutads.info/choices.

Please note that if ad personalization if off, they will not collect or use your information to personalize the ads shown to you. You will still see ads, but they may not be as useful. Ads may still be based on the topic of the website or app you’re looking at, your current search terms, or on your general location, but not on your interests, search history, or browsing history.

Advertising partners

See below for a list of advertising partners with whom data will be shared alongside a link to their privacy policy

Opt out / Privacy Settings

If you have consented to personalised advertisements but wish to change your mind, you can click the Opt-Out link in the footer of this page.

Alternatively you can simply delete your cookies (see below). You’ll then be asked to re-consent and can opt-out.

Please note, if you opt you may see ads that are less relevant to you. These ads still use cookies (see below), but not for personalization.

Cookies

Cookies are small text files on your computer set by our web server.

What are they used for?

Cookies allow us to permanently store information about your visit to enable a better experience when you return in the future and browse to other pages. For example, a cookie may store the contents of your shopping basket, whether you’re logged in or if you’ve disabled the mobile website.

Generally cookies are used to enable the website to function correctly, by storing where you are in a particular transaction or part of the site, so that the next page you visit can be tailored to your needs.

However they are also used for other purposes like performance analysis, website statistics and advertising targeting.

Here is a breakdown of the common classifications of cookies we use and how we use them.

Strictly necessary

These cookies are essential to enable the website to function, for you to navigate. Without these you will not be able to use the site, e.g. Session Cookies.

Functional cookies

These cookies tailor the website to you by storing certain preferences. For example, a website may store a cookie on your computer or device if you switch between the mobile and desktop versions of our website.

Performance cookies

These cookies are used to improve our websites for you, by allowing us to view detailed statistics and analytics, for example which pages are the most read.

Advertising cookies

These cookies are used to decide which types of adverts to display. We use adverts on the site to allow you to browse it for free, whilst also paying the ever increasing hosting bills.

Where these cookies are used for personalisaiton, we will ask require consent before placing them. You can opt out at any time (see above).

Stage Chat accepts no responsibility for any third party advertisements that may appear on our websites or how they may collect and use your information. When clicking on an advert you are longer protected by this privacy policy (see: external links below).

Managing cookies

Your browsing software will allow you to change how our website and others set and use cookies, from blocking them entirely to allowing only certain types or websites to use cookies

Naturally, disabling certain cookies may cause certain parts of the website to stop functioning.

None the less, find out how to change the cookie settings in your browser below…

Internet Explorer

Safari

Google Chrome

Firefox

Opera

Safari, iPhone, iPad

Android

Blackberry

Windows Phone

Flash cookies

Cookies may also be set using Flash.

To find out and change the settings of these, follow the link on the Adobe website here.

External links

Stage Chat is in no way responsible for the content, security or privacy policy of third party websites. Once you leave our website you will be subject to that sites privacy policy.

Policy changes

Stage Chat reserves the right to revise and make changes to this policy at any time. The up to date version will be available from stageberry.com

Contact information

You can contact us by email in regards to this privacy policy from this contact form